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Sherrill Hayes PhD, Conflict Resolution Program, University of North Carolina at Greensboro, USA. In this article, Sherrill Hayes reports on the insights she gained training as a mediator in the UK and how they have influenced her practice on return to the USA. There are some important differences relating to professional background (legal and non-legal), practice setting (not-for-profit and for-profit), amount of mediation experience and, in some cases, gender of the mediator. Where differences exist, they often relate to the use of very specific mediation interventions, in many instances for a similar purpose. These different practices are reported in detail and the author goes on to look at how policies affect practices, and vice versa. For the full article see September  Fam Law.
The Red Book is the acknowledged authority on practice and procedure