Our website is set to allow the use of cookies. For more information and to change settings click here. If you are happy with cookies please click "Continue" or simply continue browsing. Continue.

Family Law

The leading authority on all aspects of family law

08 AUG 2013

Law Society Practice Note of 7 August 2013: Handling Complaints

Jonathan Cailes

Major Works Manager

@JPFamilyLaw

Law Society Practice Note of 7 August 2013: Handling Complaints
On 7 August 2013, the Law Society issued a practice note giving guidance for solicitors and managers on responding to complaints.
Handling complaints effectively and fairly is an important part of maintaining trust in the profession. There will be times in every solicitor's career when clients are dissatisfied. Recognising this dissatisfaction and resolving issues as they arise makes clients more likely to recommend your practice to others.
Click here to read the full Practice Note.

Red Book Plus

Family Court Essential Materials

This ready reference guide for all family court practitioners and judges provides a portable...

More Info from £55.00

Family Court Practice 2016, The

(Red Book)

Order your copy today and get the Autumn Supplement

More Info from £465.00
Available in Family Law Online
Subscribe to our newsletters