Help
Frequently Asked Questions
Welcome to Jordans Technical Support Help Centre.
This is your first port of call if you are experiencing difficulties in using your CD-ROM or Online subscription for any of our products.
The chances are that the problem you are experiencing has been experienced by someone previously. Simply select the product you are experiencing difficulty with from the left hand "Help" menu bar. You will then be directed through to some FAQs. If your technical problem matches any of those listed, please follow the instructions to rectify the situation.
iPad 2 - iOS 5.1.1
PDF - Adobe Reader 10.2.0 (program iBooks uses to automatically open ePDFs)
ePub - iBook 2.1.1
Good Reader - 3.14.2
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|
ePDF (Good Reader)
|
ePDF (Adobe Reader) |
ePUB |
|
Copy |
Yes |
No |
Yes |
|
Paste |
Yes |
No |
Yes |
|
Annotate |
Yes |
No |
Yes |
|
Bookmark |
Yes |
Yes |
Yes |
|
Maintain print formatting |
Yes |
N/A |
N/A |
|
Go to Page |
Yes |
Yes |
Yes* |
|
Search |
Yes |
Yes |
Yes |
Yes* Will navigate to page number of ePub not page number of actual book
Windows 7 (SP1)
Adobe Digital Editions 1.7.2.1131 (ePDF & ePub)
|
|
ePDF |
ePUB |
|
Copy |
Yes |
Yes |
|
Paste |
Yes |
Yes |
|
Annotate |
Yes |
Yes |
|
Bookmark |
Yes |
Yes |
|
Adobe Digital Editions |
Yes |
Yes |
|
Go to Page |
Yes |
Yes* |
|
Search |
Yes |
Yes |
Yes* Will navigate to page number of ePub not page number of actual book
Alternatively please contact our help desk on 0117 918 1496 or email us at electronic@jordanpublishing.co.uk